5 Year international warranty
We guarantee your watch against malfunction and manufacturing defects for a period of five years with effect from its date of purchase. Straps and Crystal are excluded form this warranty. You can consult our complete warranty terms in our general terms & conditions.
The warranty period for “Guest watches” purchased in our store is of 2 years. These watches are sold in the “Guest watches” section of our store.
How to obtain your warranty
If you experience any malfunction or manufacturing defect, please inform us immediately at firstname.lastname@example.org attaching a picture illustrating the issue and a short description of the problem. We will then follow-up with you and carry you through our simple repair and warranty process.
Because you buy directly from the factory, we offer periodical servicing at very competitive rates. We recommend you to service your watch every two years to keep it functioning optimally and to ensure it retains its value.